ZolaPagesZolaPagesList free

Help & How-To Guides

Everything you need to get the most out of ZolaPages.

🤖Meet Sabi — Your AI Guide🚀Getting Started📋Your Listing✓Getting Verified★Premium & Subscriptions🎁Deals, Offers & Enquiries📊Analytics & Visibility📱Install the App⚙️Technical & Account
🤖

Meet Sabi — Your AI Guide

What is Sabi and what can she help with?▼
  1. 1Sabi is ZolaPages' AI assistant — she's available 24/7 on every page of the site
  2. 2Look for the green 💬 chat bubble in the bottom-right corner of any page
  3. 3She can answer questions about ZolaPages — listings, pricing, claiming, features, and more
  4. 4She can help you find African businesses by category and city
  5. 5She handles general knowledge questions — facts, figures, culture, practical advice
  6. 💡Note: Sabi avoids political topics — she's here to be helpful, not controversial!
How do I start a conversation with Sabi?▼
  1. 1Click the green 💬 chat bubble in the bottom-right corner of any page
  2. 2Sabi will greet you and offer quick-reply suggestions to get started
  3. 3Type your question in the input box at the bottom and press Enter or click the send button
  4. 4Sabi responds in real time — you'll see her typing as she thinks
  5. 5You can ask follow-up questions — she remembers the conversation as you chat
What if Sabi can't answer my question?▼
  1. 1If Sabi can't help, she'll offer to connect you with the ZolaPages team
  2. 2You'll see a prompt asking if you'd like a team member to follow up
  3. 3Optionally enter your email address so the team can get back to you directly
  4. 4Click 'Yes, contact me' and your question is sent to the team
  5. 5A member of the ZolaPages team will follow up with you personally
  6. 💡Tip: You can also contact us directly at zolapages.co.uk/contact
Is Sabi available all the time?▼
  1. 1Yes — Sabi is available 24 hours a day, 7 days a week
  2. 2She's powered by AI so there's no waiting for office hours
  3. 3For urgent matters or complex issues, use the escalation option to reach the human team
🚀

Getting Started

How do I list my business on ZolaPages?▼
  1. 1Go to zolapages.co.uk/list-your-business
  2. 2Fill in your business name, category, city, phone number, and a short description
  3. 3Click 'Submit' — your listing will be reviewed and published within 24 hours
  4. 4You'll receive a confirmation once it's live
  5. 💡Tip: You don't need to create an account to submit — but signing up lets you manage and edit your listing.
My business is already listed — how do I claim it?▼
  1. 1Search for your business at zolapages.co.uk/search
  2. 2Click on your business listing to open it
  3. 3Click the 'Claim this listing' button
  4. 4Fill in your details and submit the claim form
  5. 5Our team will verify your ownership within 1 business day
  6. 6Once approved, you'll get full control of your listing — edit details, add photos, respond to enquiries
How do I create an account?▼
  1. 1Click 'Sign in' in the top navigation
  2. 2Click 'Create account' and enter your email and a password
  3. 3Check your email for a confirmation link and click it
  4. 4You're now signed in and can manage your listings from your dashboard
📋

Your Listing

How do I add or change my logo?▼
  1. 1Sign in and go to your Dashboard
  2. 2Find your listing and click 'Edit'
  3. 3Scroll down to the 'Photos' section
  4. 4Click the logo upload area (the square with a dashed border)
  5. 5Select a JPG, PNG or WebP image from your device (max 5MB)
  6. 6Your logo uploads and saves automatically — no need to click Save
  7. 💡Tip: Use a square image for best results (e.g. 400×400 pixels)
How do I add a cover photo?▼
  1. 1Sign in and go to your Dashboard
  2. 2Find your listing and click 'Edit'
  3. 3Scroll down to the 'Photos' section
  4. 4Click the cover photo upload area (the wide rectangle)
  5. 5Select your image — it saves automatically
  6. 💡Tip: Use a landscape image (e.g. 1200×600 pixels) showing your premises, food, or work
How do I edit my business details?▼
  1. 1Sign in and go to your Dashboard
  2. 2Find your listing and click 'Edit'
  3. 3Update any fields — name, description, phone, website, address, opening hours
  4. 4Click 'Save changes' at the bottom
  5. 5Changes go live immediately
How do I add my opening hours?▼
  1. 1Go to Edit your listing
  2. 2Scroll to the 'Opening hours' section
  3. 3Toggle each day on or off and set your open/close times
  4. 4Save changes
  5. 5Your hours will show on your listing and power the 'Open now' filter in search
How do I add a WhatsApp button to my listing?▼
  1. 1WhatsApp is available on Premium and Premium Plus plans
  2. 2Upgrade to Premium from your dashboard or the pricing page
  3. 3Once upgraded, go to Edit your listing and enter your WhatsApp number
  4. 4A WhatsApp button will appear on your listing for customers to contact you directly
✓

Getting Verified

What does the Verified badge mean?▼
  1. 1The Verified badge (✓) means ZolaPages has confirmed you are the genuine owner of the business
  2. 2It increases trust with customers and gives your listing a higher position in search results
  3. 3Once verified, the badge is permanent — it stays even if you cancel a subscription
How do I apply for verification?▼
  1. 1You need to be on Premium or Premium Plus to apply for verification
  2. 2From your dashboard, click on your listing and select 'Get Verified'
  3. 3Fill in the verification form — you may be asked to provide a link to your social media, website, or Companies House registration
  4. 4Our team reviews your application and responds within 2 business days
  5. 5Once approved, the ✓ Verified badge appears on your listing immediately
Will I lose my verified badge if I cancel my subscription?▼
  1. 1No — your verified badge is permanent once granted
  2. 2If you cancel Premium or Premium Plus, you will lose featured placement and other subscription benefits
  3. 3But your verified badge stays on your listing forever
  4. 4This is because verification is an identity confirmation, not a subscription feature
★

Premium & Subscriptions

How do I upgrade to Premium?▼
  1. 1Sign in and go to your Dashboard
  2. 2Find your listing and click 'Upgrade'
  3. 3Or visit zolapages.co.uk/pricing and click 'Upgrade to Premium'
  4. 4You'll be taken to a secure Stripe checkout — enter your card details
  5. 5Once payment is confirmed, your listing is upgraded immediately
  6. 6You'll receive a confirmation email and an in-app notification
How do I upgrade to Premium Plus?▼
  1. 1Go to zolapages.co.uk/pricing
  2. 2Click 'Upgrade to Premium Plus'
  3. 3Complete the Stripe checkout
  4. 4Your listing is upgraded immediately — sponsored placement and social spotlight are activated
  5. 5A green Social Spotlight banner will appear on your dashboard
How do I cancel my subscription?▼
  1. 1Sign in and go to your Account page (click your name or avatar → Account)
  2. 2Scroll to the 'Subscription' section
  3. 3Click 'Cancel subscription' next to your business
  4. 4Confirm the cancellation in the dialog that appears
  5. 5Your Premium features stay active until the end of the current billing period
  6. 6Your verified badge and free listing remain permanently
  7. 7You can re-subscribe at any time
How do I update my payment method?▼
  1. 1Go to your Account page
  2. 2In the Subscription section, click 'Update payment method / view invoices'
  3. 3This opens the Stripe billing portal in a new tab
  4. 4From there you can update your card, view past invoices, and download receipts
🎁

Deals, Offers & Enquiries

How do I post a deal or offer?▼
  1. 1Sign in and go to your Dashboard
  2. 2Find your listing and look for the 'Deals & Offers' section
  3. 3Click 'Add a deal'
  4. 4Enter a title, description, discount code (optional), and expiry date
  5. 5Save — your deal appears on your listing and on the Deals page
  6. 💡Note: Deals are available to Premium and Premium Plus subscribers
How do I view and respond to customer enquiries?▼
  1. 1Customer enquiries appear in your Dashboard under 'Recent leads'
  2. 2Click on an enquiry to see the customer's message and contact details
  3. 3Reply directly via email or WhatsApp — ZolaPages does not take a commission on any job
  4. 4You can also receive new enquiry notifications by email
How do I submit a Social Spotlight? (Premium Plus only)▼
  1. 1Sign in and go to your Dashboard
  2. 2Click the green 'Social Spotlight' banner at the top
  3. 3Upload a photo (optional but recommended), write your caption, and add a special offer if you have one
  4. 4Click 'Submit spotlight'
  5. 5The ZolaPages team reviews and posts it to our social channels within 48 hours
  6. 6You'll receive an email and in-app notification when it goes live, with a link to the post
📊

Analytics & Visibility

How do I view my listing analytics?▼
  1. 1Sign in and go to your Dashboard
  2. 2Click on the Views or Leads numbers on your listing card
  3. 3This opens your Analytics page showing a 30-day chart of views and leads
  4. 4You'll also see your total views, leads, saves, and conversion rate
  5. 5Analytics are available to all Premium and Premium Plus subscribers
Why is my business not appearing in search results?▼
  1. 1Make sure your listing status is not 'hidden' or 'draft'
  2. 2Check that your city and category are correctly set — search filters by these
  3. 3If your listing is newly submitted, it may still be awaiting review (within 24 hours)
  4. 4If you believe there's an error, contact us at zolapages.co.uk/contact
How does the search work?▼
  1. 1ZolaPages search uses fuzzy matching — so a partial name or slight misspelling will still find results
  2. 2You can filter by category using the sidebar on the left
  3. 3You can filter by city using the city sidebar
  4. 4Use the sort pills (Featured, Top rated, Newest, Open now) to reorder results
  5. 5Premium Plus businesses appear as Sponsored at the top of results
  6. 6Premium businesses appear next, then verified, then all others
📱

Install the App

How do I install ZolaPages on my iPhone?▼
  1. 1Open zolapages.co.uk in Safari on your iPhone (must be Safari, not Chrome)
  2. 2Tap the Share button at the bottom of the screen (the box with an arrow pointing up)
  3. 3Scroll down in the share menu and tap 'Add to Home Screen'
  4. 4Tap 'Add' in the top right corner
  5. 5ZolaPages now appears on your home screen like a native app
  6. 💡Tip: It launches instantly, works offline, and always stays up to date — no App Store needed.
How do I install ZolaPages on Android?▼
  1. 1Open zolapages.co.uk in Chrome on your Android phone
  2. 2If a banner appears at the bottom saying 'Add ZolaPages to Home Screen' — tap it
  3. 3If no banner appears, tap the three dots menu (⋮) in the top right corner
  4. 4Tap 'Add to Home Screen'
  5. 5Tap 'Add' to confirm
  6. 6ZolaPages appears on your home screen and works like a native app
How do I install ZolaPages on my computer?▼
  1. 1Open zolapages.co.uk in Chrome or Microsoft Edge
  2. 2Look for a small install icon (⊕) on the right side of the address bar
  3. 3Click it and select 'Install'
  4. 4ZolaPages opens as a standalone desktop app with no browser bars
  5. 💡Tip: You can also find the install option under Chrome's three-dot menu → 'Save and share' → 'Install page as app'
Why should I install ZolaPages as an app?▼
  1. 1Launches instantly from your home screen or desktop — no need to open a browser
  2. 2Works offline — you can browse businesses even without an internet connection
  3. 3Always the latest version — no manual updates needed
  4. 4Feels like a proper native app with no browser address bar
  5. 5Completely free — no App Store or Google Play involved
⚙️

Technical & Account

How do I reset my password?▼
  1. 1Go to zolapages.co.uk/sign-in
  2. 2Click 'Forgot password?'
  3. 3Enter your email address and click Send
  4. 4Check your inbox for a password reset link
  5. 5Click the link and set a new password
How do I delete my account?▼
  1. 1Go to your Account page
  2. 2Scroll to the 'Delete account' section at the bottom
  3. 3Click 'Delete my account' and confirm
  4. 4Your account and all personal data will be permanently deleted
  5. 💡Note: Any businesses you own will be set back to unclaimed status
  6. 💡Warning: This cannot be undone
I can't find my business in the directory. What should I do?▼
  1. 1Try searching by just your business name (without the city)
  2. 2Check you are searching in the right city — your listing may be under a nearby city
  3. 3If your business genuinely isn't listed yet, add it free at zolapages.co.uk/list-your-business
  4. 4If you believe your listing was removed in error, contact us

💬

Still need help?

Can't find what you're looking for? Get in touch and we'll help you out.

Contact us